Contact Us

Our Customer Service Team is dedicated to making your K&L experience exceptional.

For help with any issues, email us at:

Available 9am – 7pm, 7 days a week

Please note that every year our stores and online support are closed on New Year's Day, Easter, Thanksgiving Day and Christmas Day.

Customer Service Lines

Available 9am – 7pm, 7 days a week

klwines.com - Online/Phone Orders

(800) 247-5987

[email protected]

K&L Wine-of-the-Month Clubs

(800) 247-5987

[email protected]

Online Support

For help with any issues, we encourage you to contact our customer service department using our Online Support System (links below) or by visiting our Help/FAQ page.

Get help at our Support Center
Registered users can Log In to expedite the process of getting assistance

Other Services

K&L Auctions Department

9am – 6pm, Mon – Sat

(650) 591-2191‬

[email protected]

On-Site Wine Lockers

[email protected]

San Francisco Lockers:
11am – 6:30pm, 7 days a week

Redwood City Lockers:
11am – 6:30pm, 7 days a week

San Carlos Lockers:
9am – 4:30pm, 7 days a week

Retail Stores

K&L Redwood City Store

3005 El Camino Real

Redwood City, CA, 94061

(650) 364-8544

Hours

In-store Shopping Hours: Tue-Sun: 11am-7pm, (Closed Mondays)

Curbside Pickup Hours: Mon-Sun: 11am-7pm, (7 days a week)

Map / Directions

K&L San Francisco Store

855 Harrison St.

San Francisco, CA, 94107

(415) 896-1734

Hours

In-store Shopping Hours: Tue-Sun: 11am-7pm, (Closed Mondays)

Curbside Pickup Hours: Mon-Sun: 11am-7pm, (7 days a week)

Map / Directions

K&L Hollywood Store

1400 Vine St.

Hollywood, CA, 90028

(323) 464-9463

Hours

In-store Shopping Hours: Tue-Sun: 11am-7pm, (Closed Mondays)

Curbside Pickup Hours: Mon-Sun: 11am-7pm, (7 days a week)

Map / Directions

K&L Culver City Store

4235 Sepulveda Blvd

Culver City, CA, 90230

(800) 247-5987

Hours

In-store Shopping Hours: Tue-Sun: 11am-7pm, (Closed Mondays)

Curbside Pickup Hours: Mon-Sun: 11am-7pm, (7 days a week)

Map / Directions